Terms of Use

Celestial Shift Therapy, LLC
Effective Date: November 7, 2025
Last Updated: November 7, 2025

Welcome to Celestial Shift Therapy

These Terms of Use ("Terms") govern your access to and use of the Celestial Shift Therapy website and telehealth services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By scheduling an appointment, attending a therapy session, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein.

2. Services Provided

Telehealth Therapy Services

Celestial Shift Therapy provides virtual mental health counseling services through secure, HIPAA-compliant telehealth platforms. Our services include:

  • Individual therapy for adults

  • LGBTQ+ affirming therapy

  • Trauma-informed care

  • BIPOC-centered mental health support

  • Treatment for anxiety, depression, life transitions, and relationship issues

Service Area

We are licensed to provide services to clients located in the State of Texas at the time of service.

Not Emergency Services

Our services are not designed for emergency mental health situations. If you are experiencing a mental health emergency, please:

  • Call 988 (Suicide & Crisis Lifeline)

  • Call 911

  • Go to your nearest emergency room

  • Contact the Crisis Text Line by texting HOME to 741741

3. Client Responsibilities

Eligibility

By using our services, you represent that you:

  • Are at least 18 years of age or have parental/guardian consent

  • Are physically located in Texas during all therapy sessions

  • Have the legal capacity to enter into this agreement

  • Will provide accurate and complete information

Session Requirements

You agree to:

  • Attend sessions from a private, confidential location

  • Use a secure internet connection

  • Test your technology before sessions

  • Arrive on time for scheduled appointments

  • Provide at least 48 hours notice for cancellations

  • Keep your contact information current

Prohibited Conduct

You agree not to:

  • Record therapy sessions without explicit written consent

  • Share your login credentials with others

  • Use services for any unlawful purpose

  • Misrepresent your identity or location

  • Harass, threaten, or abuse the therapist

  • Attempt to breach security measures

4. Scheduling and Cancellations

Appointment Scheduling

Appointments are scheduled through our approved booking systems or by direct communication with your therapist.

Cancellation Policy

  • You must provide at least 48 hours advance notice to cancel or reschedule an appointment

  • Late cancellations (less than 48 hours notice) or no-shows may be charged the full session fee

  • Exceptions may be made for emergencies at the therapist's discretion

  • Repeated late cancellations or no-shows may result in termination of services

Therapist Cancellations

If we need to cancel or reschedule, we will provide as much advance notice as possible and will not charge you for the missed session.

5. Fees and Payment

Session Fees

Current fees are discussed during the initial consultation. Fees are subject to change with 30 days written notice.

Payment Methods

We accept payment through:

  • Insurance (via Headway, Rula, and Tava)

  • Credit/debit cards

  • Other payment methods as agreed upon

Insurance

  • You are responsible for understanding your insurance benefits and coverage

  • You are responsible for any copays, deductibles, or non-covered services

  • Insurance claims are submitted on your behalf, but we cannot guarantee payment

  • If insurance denies a claim, you are responsible for the full fee

Non-Payment

Failure to pay for services may result in:

  • Suspension or termination of services

  • Referral to collections

  • Legal action to recover unpaid fees

6. Telehealth Consent and Limitations

Technology Requirements

You must have:

  • A device with camera and microphone capability

  • Reliable high-speed internet connection

  • A secure, private location for sessions

  • Updated browser or telehealth app

Limitations of Telehealth

You understand and acknowledge that:

  • Telehealth may not be appropriate for all mental health conditions

  • Technology failures may occasionally disrupt sessions

  • There are potential risks to privacy despite security measures

  • Physical examinations cannot be conducted remotely

  • The therapist may determine that in-person care is more appropriate

Technology Failures

If technical difficulties occur:

  • We will attempt to reconnect via the telehealth platform

  • If unable to reconnect, we will contact you by phone

  • Sessions interrupted for more than 15 minutes may be rescheduled

  • You will only be charged for the time completed

7. Confidentiality and Privacy

Your privacy is protected in accordance with HIPAA and Texas state law. Please review our Privacy Policy for detailed information. Confidentiality may be limited in situations involving:

  • Risk of harm to yourself or others

  • Suspected child or elder abuse

  • Court orders or legal proceedings

  • As otherwise required by law

8. Professional Boundaries

Therapeutic Relationship

The relationship between you and your therapist is professional and therapeutic in nature. We maintain strict professional boundaries to protect the integrity of the therapeutic relationship.

Outside Contact

  • Communication outside of scheduled sessions should be limited to scheduling and administrative matters

  • Your therapist is not available for crisis intervention between sessions

  • Social media connections and personal relationships outside of therapy are not permitted

9. Termination of Services

By Client

You may terminate services at any time. We encourage you to discuss termination with your therapist to ensure a proper conclusion to treatment.

By Therapist

We may terminate services if:

  • The therapeutic relationship is no longer beneficial

  • You repeatedly violate these Terms

  • You engage in threatening or abusive behavior

  • You fail to pay for services

  • Services outside our scope of practice are needed

  • You are not making adequate progress and would benefit from alternative treatment

If services are terminated, we will provide appropriate referrals when clinically indicated.

10. Intellectual Property

All content on the Celestial Shift Therapy website, including text, graphics, logos, and images, is the property of Celestial Shift Therapy, LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without express written permission.

11. Website Use

Informational Purposes

Our website provides general information about our services. It is not intended to provide medical advice or create a therapist-client relationship.

Accuracy

While we strive to provide accurate information, we do not warrant that website content is complete, accurate, or current.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

12. Disclaimer of Warranties

Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee:

  • Specific treatment outcomes

  • Uninterrupted or error-free services

  • That services will meet all your needs

  • That telehealth technology will function perfectly at all times

13. Limitation of Liability

To the fullest extent permitted by law, Celestial Shift Therapy, LLC, and Nicole Obih, LCSW, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, even if advised of the possibility of such damages.

Our total liability for any claims related to our services shall not exceed the amount you paid for services in the three months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Celestial Shift Therapy, LLC, and Nicole Obih, LCSW, from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your violation of these Terms

  • Your use of our services

  • Your violation of any rights of another party

15. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

  1. Good faith negotiation between the parties

  2. Mediation, if negotiation is unsuccessful

  3. Binding arbitration in Harris County, Texas, if mediation fails

  4. Litigation in the state or federal courts of Harris County, Texas, as a last resort

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated directly to active clients.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Celestial Shift Therapy regarding use of our services.

19. Contact Information

For questions about these Terms of Use, please contact:

Celestial Shift Therapy, LLC
Nicole Obih, LCSW
Phone: (346) 594-5768
Email: [Insert Email Address]
Website: www.celestialshifttherapy.com

20. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

Last Updated: November 7, 2025